Privacy Policy
Last updated: June 2026
1. Who We Are
qbookpro.shop is operated by 3D-PROTECT LTD (Company No. 13224312)
Registered Office: 124 Bromborough Village Road, Wirral, United Kingdom, CH62 7EY
Email: info@qbookpro.shop
Phone: +44 7830 646407
Website: qbookpro.shop
2. What Information We Collect
- Full name
- Email address
- Billing address
- Payment reference via PayPal (we never store card details)
- Order history
- Communications with our support team
3. How We Use Your Information
- Process and fulfil your digital orders
- Send your download link via email
- Provide customer support
- Comply with legal and financial obligations
- Improve our website and services
4. Legal Basis for Processing (UK GDPR)
- Contract — to fulfil your order
- Legal obligation — to comply with UK law
- Legitimate interests — fraud prevention and customer service
- Consent — for any marketing emails
5. Sharing Your Information
- Shopify — website platform
- PayPal — payment processing
We never sell your personal data to any third party.
6. Data Retention
We retain your personal data only as long as necessary to fulfil your order and comply with legal obligations (typically up to 7 years for financial records under UK law).
7. Your Rights Under UK GDPR
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights: info@qbookpro.shop
8. Complaints — ICO
If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO):
📞 0303 123 1113