Shipping policy

Shipping Policy

Last updated: June 2026

📥 Digital Products — No Shipping Required

All products sold at qbookpro.shop are digital PDF downloads. No physical items are manufactured, packaged, or shipped.

⚡ How You Receive Your Purchase

After completing your payment via PayPal you will receive an automatic email from info@qbookpro.shop containing your secure download link. Your pattern is available immediately — 24 hours a day, 7 days a week, including weekends and bank holidays.

🌍 Delivery Area

As our products are digital they are available to customers worldwide. Our store and customer support operate from the United Kingdom.

❓ Did Not Receive Your Download?

  1. Check your spam or junk folder
  2. Make sure the email address at checkout was correct
  3. Contact us at info@qbookpro.shop or call +44 7830 646407

We will resend your download link immediately.

🔄 Re-downloading Your Pattern

Your download link does not expire. You can re-download your pattern at any time using the link in your original order confirmation email.

📞 Contact

Email: info@qbookpro.shop

Phone: +44 7830 646407

Hours: Monday to Saturday, 9:00 AM – 6:00 PM UK time

📧 Contact Support